Tools for financial accounts, cement agencies, transport businesses, fuel accounts, retail, service subscriptions, consumer billing, customer support and employee attendance. Bring your records, people and reporting together, with modules enabled for your business.
Start with the modules your business needs.
Industry workflows supported by shared accounts, access management and reporting.
Manage consumers and projects, service charges, bills, arrears and installment plans. Record receipts against financial heads and track outstanding balances. Give consumers access to their billing and payment history, with DirectPay 1Bill inquiry and collection when enabled and configured.
Discuss consumer collections →
Manage customer complaints with categories, statuses, staff assignments and a recorded reply history. Consumers can submit complaints, follow replies and close their requests through their portal. Use it alongside CollectPRO or other enabled business modules.
Discuss customer support →
Manage subscribers, internet packages, service expiry, invoices and collections, alongside expense management and customer, supplier, employee and finance transactions. Use manual billing or connect to ZalUltra for invoice previews and reconciliation.
Discuss ISP management →
Manage customer services, setup fees and recurring subscriptions. Receive full or partial payments through customer transactions, track invoice balances and manage software licences and renewals.
Discuss service billing →
Manage branch invoices, purchases, sales, returns and partial payments. Track product stock, profits and outstanding invoices through shared customer, supplier and finance accounts. Choose whether sales and purchase percentages are added (IMS) or subtracted (Retail).
Discuss retail operations →
Manage expenses, employees, customer and supplier transactions, and finance vouchers. Review account ledgers, balances and cashflow with employee permissions and activity logs.
Discuss accounts management →
Supplier purchases, customer sales, supply reconciliation, recoveries and accounts for cement agencies.
Discuss cement operations →
Manage employees, branches, departments and duty schedules. Review attendance dashboards, monthly calendars, late arrivals and attendance reports with branch-based permissions.
Explore HR & attendance features →
Manage trips, customer rent, receipts, paid trip expenses and profit alongside separate fuel pump purchases, payments and balances.
Discuss transport operations →DSPAK CollectPRO manages consumer services, bills, arrears, installment plans and receipts through financial heads. Consumers can review their own dues and payment history, with 1Bill collections available when configured.
DSPAK HelpDeskPRO keeps complaints, categories, statuses and reply history in one place. Assign complaints to staff and let consumers follow their own requests through the consumer portal.
Manage internet subscriptions, invoice collections and service expiry with DSPAK MultiISPPro. Includes expense management and customer, supplier, employee and finance transactions, plus ZalUltra invoice previews.
Set customer-specific setup fees and recurring prices. Track renewals, service invoices, customer receipts and software licences with DSPAK MultiServicesPro.
Manage branch invoices, product lines, returns and partial payments with shared customer, supplier and finance accounts.
Review stock movements, product ledgers, inactive items and daily sales profit. Enable iron surcharge calculations where required.
Organize employees by branch, department and designation, with employee duty hours, attendance records and branch-based access.
Set weekly working days and public holidays. Update duty hours for a branch or department and customize individual employee rows.
Review attendance KPIs, daily trends and employee calendar boxes. Use six report formats with printing, PDF and CSV export.
Connect supplier purchases and customer sales within the same supply record, with bags and tons reconciliation.
Keep fuel pumps separate from customers and suppliers. Track purchases, payments and outstanding balances.
Record customer rent, dated receipts and paid trip expenses. Review trip profit separately from customer balances.
Review customer, supplier, employee, finance and fuel pump accounts with opening and closing balances, A4 printing and PDF export.
Assign employee functions by role and review recorded changes and login activity within your business.
Platform administrators enable the modules a business needs. Business owners then grant employee access to available functions.
Discuss the modules and workflows that fit your team.