DSPAK CollectPRO manages consumer services, bills, arrears, installment plans and receipts through financial heads. Consumers can review their own dues and payment history, with 1Bill collections available when configured.
Complaints & customer support
DSPAK HelpDeskPRO keeps complaints, categories, statuses and reply history in one place. Assign complaints to staff and let consumers follow their own requests through the consumer portal.
ISP subscriber billing
Manage internet subscriptions, invoice collections and service expiry with DSPAK MultiISPPro. Includes expense management and customer, supplier, employee and finance transactions, plus ZalUltra invoice previews.
Service billing & subscriptions
Set customer-specific setup fees and recurring prices. Track renewals, service invoices, customer receipts and software licences with DSPAK MultiServicesPro.
Retail sales & purchases
Manage branch invoices, product lines, returns and partial payments with shared customer, supplier and finance accounts.
Retail stock & profit
Review stock movements, product ledgers, inactive items and daily sales profit. Enable iron surcharge calculations where required.
Employee & attendance management
Organize employees by branch, department and designation, with employee duty hours, attendance records and branch-based access.
Flexible duty schedules
Set weekly working days and public holidays. Update duty hours for a branch or department and customize individual employee rows.
HR dashboards & calendars
Review attendance KPIs, daily trends and employee calendar boxes. Use six report formats with printing, PDF and CSV export.
Cement supply
Connect supplier purchases and customer sales within the same supply record, with bags and tons reconciliation.
Fuel pump accounts
Keep fuel pumps separate from customers and suppliers. Track purchases, payments and outstanding balances.
Transport accounting
Record customer rent, dated receipts and paid trip expenses. Review trip profit separately from customer balances.
Ledgers & reports
Review customer, supplier, employee, finance and fuel pump accounts with opening and closing balances, A4 printing and PDF export.
Roles & activity
Assign employee functions by role and review recorded changes and login activity within your business.
Modules for each business
Platform administrators enable the modules a business needs. Business owners then grant employee access to available functions.
HRBiometricX
Your people, schedules and attendance.
Manage employee records, branches, departments, designations, weekly working days and public holidays. Apply common duty hours to a team, then adjust individual employees before saving.
See attendance KPIs, daily trends and monthly calendar boxes. Filter by branch, department or employee, and review check-in/out times, late arrivals and early departures.
Choose daily attendance, employee-wise reports, master sheets, master sheets with summaries, date-wise summaries or employees without attendance. Print reports, save PDF copies or export CSV.
Control access by role and branch, close attendance periods and protect manual corrections. The desktop companion handles biometric device capture and the live attendance screen; the web workspace handles HR management and reporting. Device connection setup is required.